business

Terms and Conditions

Photography/Model Release: Kustom Sounds Kauai, Inc. reserves the right to use any pictures or footage to share with prospective clients, to publish or advertise for any wedding/event related business.

A non-refundable reservation fee of $250.00 is required to secure the services of the DJ for the event. This amount shall be applied toward the Performance Fee.

The final Performance Fee is payable seven (7) days before the day of the event. It may not always be possible to provide additional performance time. However, when feasible, requests for extended playing time will be accommodated.

We guarantee that the DJ will be ready to perform at the start time of the event. No guarantee is made as to the DJ’s time of arrival; however, the DJ requests that they be permitted 60 minutes before the event and 45 minutes after the event for setup and take-down. The DJ also requests ramp or elevator access between the parking/service entrance and the setup area. If Purchaser or venue requires the DJ to complete setup more than one hour before the start time, or to postpone take-down more than an hour after the end time indicated, the additional time will be charged at the rate of $50.00 per hour.

The agreement of the DJ to perform is subject to proven detention by accidents, riots, strikes, epidemics, acts of God, or any other legitimate conditions beyond their control. If such circumstances arise, all reasonable efforts will be made by the DJ to find replacement entertainment at the agreed upon fees. Should the DJ be unable to procure a replacement, Purchaser shall receive a full refund. Purchaser agrees that in all circumstances, the DJ liability shall be exclusively limited to an amount equal to the Performance Fee and that the DJ shall not be liable for indirect or consequential damages arising from any breach of agreement.

The Purchaser shall be held liable for any injury or damages to the DJ, or property of the DJ, while on the premises of said event, if damage is caused by Purchaser or guest, members of his organization, event invitees, employees, or any other party in attendance, whether invited or not.

It is understood that if this is a “Rain or Shine” event, the DJ’s compensation is in no way affected by inclement weather. For outdoor performances, Purchaser shall provide overhead shelter for setup area. The DJ reserves the right, in good faith, to stop or cancel the performance should the weather pose a potential danger to him, the equipment, or audience. Every effort will be made to continue the performance. However, safety is paramount in all decisions. The DJs compensation will not be affected by such cancellation.

Purchaser shall provide the DJ with safe and appropriate working conditions. This includes a 8-foot by 10-foot area for setup, table, and space for setting up speakers. The DJ requires a minimum of one 15-20-amp circuit outlet from a reliable power source within 50 feet (along the wall) of the setup area. This circuit must be free of all other connected loads. Any delay in the performance or damage to DJ’s equipment due to improper power is the responsibility of the purchaser. Two circuits are preferred, where possible.

The Purchaser shall at all times have complete control, direction and supervision of the performance of the DJ at this event and Purchaser expressly reserves the right to control the manner, means and details of the performance of the services of the DJ.

A written event/music planner or music request list must be received from the Purchaser and forwarded to the DJ at least one month prior to the date of the event for it to be included in the DJ’s programming guidelines. With or without the aid of an event/music planner or music request list, the DJ shall attempt to play Purchaser’s and Purchaser’s guests’ music requests but shall not be held responsible if certain selections are unavailable. The DJ will make an extra effort to have music requests available if they are received IN WRITING at least one week prior to the event.

In the event of non-payment, the DJ retains the right to attempt collection through the courts. Purchaser will be held responsible for all court fees, legal fees, and collection costs incurred by the DJ. Purchaser shall be charged $30 for each bounced check plus a $20 service charge for each collection notice.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

We collect information and other details from visitors of our site to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, book services, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To allow us to better service you in responding to your customer service requests.
• To ask for ratings and reviews of services or products
• To follow up with customers after correspondence (live chat, email or phone inquiries)

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Help remember and process the items in the shopping cart.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.

However, you will still be able to place orders over the telephone by contacting customer service.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Remarketing with Google AdSense
• Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By calling us
• By logging in to your account

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

“A Mobile Party Central”

October 13, 2011
A Mobile Party Central – MidWeek Kaua’i
Coco Zickos on October 13, 2011 at 2:40 pm

Midweek Kauai Article Photo — Kustom Sounds Kauai has been in business for over 25 years.

Please tell us about your business.

Kaua’i Kustom Sounds is a mobile entertainment company that has been in business for 25 years. If you were to come up with an idea and you want to throw a party, you’re going to need entertainment, and we are the guys who come in and really make the show happen. Our equipment is top-of-the-line, and we’re not just guys who press a button and hit play. Our DJs are emcees, so when you hire us, we carry the function from start to finish.

Do your customers select the music?

When customers get to the point that they are interested in booking us, we send them a conrmation in the mail with a form to ll out to give us an idea of what kind of music they want, how they want the program to go and, also, if they need any help putting the program together. Since we’ve been doing this for so long, depending on where it is and what kind of party they want, I can mold the perfect program for them. They tell us what they want and we customize it to their liking.

What sets your business apart?

There are many things, but the most important part is that we are entertainers. Anybody can order a DJina-box. Right now, with our technology, you can download all kinds of music and you can do it yourself on your iPod if you want. That’s not what we do, we’re not button-pushers. Our DJs are emcees, that’s really our focus. Anybody can play music, but our DJs can take the party and make it enjoyable and ow smoothly. We can guarantee that it’s going to be a great party if you hire our company.

How did you get started in this business?

When I was in grade school, I was the guy at the record player putting the records on while people were dancing, and I really enjoyed it. In high school, in 1978, a friend of mine and I did some DJ work, and did a weekend thing at the local gym and called it Boogie Down Productions. When I went to college at the University of Notre Dame, they were looking for a DJ at the local bar, and I sent them a cassette tape of my favorite songs I would play, and they hired me on the spot. After college, I worked at the Hilton Hawaiian Village in Honolulu as a sales manager, and on the side I deejayed. So Kaua’i Kustom Sounds went from one guy with some records to a full-blown eight multisystem company.

MidWeek Article Photo Courtesy Michael Dandurand — Dandurand is a DJ as well as a business owner.

What is the most rewarding aspect of your business?

It’s at the end of the night when you look out there and everybody’s dancing and having a great time. There’s that one moment in their life, and as a DJ you are part of one of the most important days of a person’s or couple’s life. So you’re a part of that and you’re actually facilitating it to make it the most memorable part of their life, and it’s a special thing that you’re doing.

What kind of parties do you usually book?

About 80 percent of our business is weddings, 10 to 15 percent is the local baby party and grad party market, and about 5 percent is conventions.

Do you have a most memorable experience?

There was a wedding I was doing at the Hyatt, and the father of the bride was carrying his grandchild and everybody was eating dinner and no one was paying attention to it. I played this song by Elton John, and he had the baby on the oor by himself and he was singing to his granddaughter, crying. That sticks out in my head that a song can bring out that kind of emotion in somebody.

If you weren’t doing this, what would you be doing?

I envy sometimes the bartenders at Duke’s or the guys who do the zip-line tours or the people at Captain Andy’s. They’re out there working with people having such a great time on vacation and they’re doing fun stuff.